Refund & Cancellation Policy

This Refund & Cancellation Policy governs payments made to OneWebSphere.

1. Nature of Services

OneWebSphere provides custom digital engineering, web development, and consulting services. Refunds are limited once work has commenced.

2. Payments & Deposits

• All project engagements may require an upfront deposit
• Deposits are non-refundable unless otherwise agreed in writing
• Remaining payments are due as per the agreed payment schedule

3. Cancellation by Client

Clients may request cancellation by providing written notice. All completed work up to the cancellation date will be billed.

4. Cancellation by OneWebSphere

We reserve the right to suspend or terminate services if payments are not made on time, client breaches agreed terms, or unlawful use is detected.

5. Refund Eligibility

Refunds are considered only if no work has commenced, a written refund agreement exists, or refunds are required by applicable law.

6. Delays & Force Majeure

OneWebSphere shall not be held liable for delays due to circumstances beyond reasonable control.

7. Chargebacks & Payment Disputes

Initiating a chargeback without first contacting OneWebSphere may result in immediate suspension of services.

8. Changes to This Policy

We reserve the right to modify this policy at any time.

9. Contact Information

Contact us at: OneWebSphere — info@onewebsphere.com